App Terms, Refunds, and Privacy

Last updated: March 18, 2026

This page governs software apps sold or distributed directly by Bitfalls, including Screenshot Blur and AgentView, unless a specific app page states otherwise.

Terms of Service

By purchasing, downloading, installing, or using a Bitfalls app, you agree to these terms.

1. License

Subject to these terms, Bitfalls grants you a limited, non-exclusive, non-transferable, revocable license to install and use the app for your personal or internal business use.

You may install and use the app on devices you own or control, subject to any usage limits stated at the time of purchase.

2. What You May Not Do

You may not:

resell, rent, lease, sublicense, or redistribute the app
share paid copies in a way that allows unlicensed third parties to use the app
remove copyright, attribution, or legal notices
use the app in a way that violates applicable law
interfere with the app, update system, website, or related services

3. Purchases and Delivery

Purchases may be processed by Paddle or another authorized payment provider acting on behalf of Bitfalls.

When you purchase a Bitfalls app, you receive access to the app download and any updates included with your purchase under the offer shown at checkout or on the relevant app page.

4. Updates and Changes

Bitfalls may provide bug fixes, improvements, compatibility updates, or new features at its discretion.

Bitfalls may also change pricing, packaging, features, or update availability for future customers or future versions of an app.

5. System Permissions

Some apps may require macOS permissions or access to local system resources in order to work as described. If you do not grant required permissions, some or all features may not work.

6. Disclaimer

Bitfalls apps are provided on an "as is" and "as available" basis to the maximum extent permitted by law. Bitfalls does not guarantee that an app will be uninterrupted, error-free, or suitable for every workflow or macOS configuration.

7. Limitation of Liability

To the maximum extent permitted by law, Bitfalls will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, profits, goodwill, or business opportunity arising from your use of a Bitfalls app.

The total liability of Bitfalls for any claim related to a Bitfalls app will not exceed the amount you paid for that app.

8. Termination

Bitfalls may suspend or terminate access to downloads, updates, or support if you materially breach these terms.

Upon termination, the license granted to you under these terms ends immediately.

9. Contact

For questions about these terms, contact:

https://bitfalls.com/contact

Refund Policy

Bitfalls wants its direct-download apps to be straightforward to try and safe to buy.

1. Standard Refund Window

If you purchased a Bitfalls app directly and are not satisfied, you may request a refund within 14 days of purchase.

2. Eligible Refund Reasons

Refunds may be granted for reasons including:

the app does not materially work as described on a supported macOS version
you purchased the app by mistake
you made a duplicate purchase
there is a technical issue that Bitfalls cannot resolve within a reasonable time

3. Non-Eligible Cases

Bitfalls may deny a refund request where there is evidence of abuse, fraud, chargeback misuse, or repeated refund behavior inconsistent with normal consumer use.

4. How Refunds Are Processed

If your purchase was processed by Paddle, refunds are normally issued back to the original payment method through Paddle.

Processing times after approval may vary depending on your bank or payment provider.

5. How To Request a Refund

To request a refund, contact:

https://bitfalls.com/contact

Please include:

the email address used for purchase
your order reference if available
a short description of the issue

Privacy Policy

This Privacy Policy explains how Bitfalls handles information related to its apps, direct purchases, and support interactions.

1. What The Apps Do Locally

Bitfalls apps are designed to work with data already on your device or data you explicitly provide during use.

Depending on the app, this may include local screenshots, scheduler configuration, system metadata, or similar local files and settings.

Bitfalls does not intend for app data to be uploaded to Bitfalls servers as part of normal app operation unless a specific app page says otherwise.

2. System Permissions

Some apps may request macOS permissions or access to local resources so the app can perform its documented features. Those permissions are controlled by macOS and can be changed by you in System Settings.

3. Purchase and Billing Information

If you purchase a Bitfalls app directly, payment and billing information may be collected and processed by Paddle or another authorized payment provider.

Bitfalls may receive limited purchase-related information necessary to deliver the product and handle support, such as:

name
email address
country
tax-related purchase details
transaction status
refund status

Bitfalls does not store raw payment card details unless explicitly provided by the payment provider for an operational reason.

4. Support Communications

If you contact Bitfalls for support, Bitfalls may receive the information you choose to provide, such as:

your email address
your message
purchase details
screenshots or diagnostic material you voluntarily send

If you send screenshots, logs, or other diagnostics, they may contain sensitive information. Review them before sending.

5. Local Logs and Diagnostics

Some Bitfalls apps may write local diagnostic logs on your device to help with troubleshooting.

Those logs are not intended to be transmitted automatically to Bitfalls. They are only shared if you choose to send them during support.

6. Data Sharing

Bitfalls may share data with service providers only where reasonably necessary to operate the business, process payments, prevent fraud, or provide support.

This may include payment processors, hosting providers, analytics providers used on the website, and customer support tooling.

Bitfalls does not sell your personal information.

7. Data Retention

Bitfalls keeps personal information only for as long as reasonably necessary for business, legal, tax, accounting, fraud-prevention, and support purposes.

8. Your Rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information.

To make a privacy-related request, contact:

https://bitfalls.com/contact

9. Third-Party Policies

If you purchase through Paddle, Paddle's terms and privacy materials also apply to payment processing and checkout handling.

10. Changes To This Policy

Bitfalls may update this policy from time to time. The latest version should always be published on this page together with its effective date.